Quality assurance is important in the work of higher education and scientific research institutions and determines the vital role it plays in ensuring the achievement of local and international institutional and program accreditation standards by adopting the required standards. To keep pace with global developments in teaching methods and curricula, and to measure the quality of educational outcomes for continuous improvement. Therefore, quality assurance is an essential pillar to ensure the provision of distinguished services and high-quality products to all concerned groups. By applying appropriate quality assurance practices, we can ensure excellence in all aspects of our work, whether it is providing educational services, developing human resources, or achieving scientific research goals. Quality assurance processes directly impact an institution's reputation and its ability to effectively meet the needs of students and the community. Therefore, our commitment to quality assurance represents a fundamental pillar in building a distinguished and reliable educational institution. All members of the organization must devote themselves to achieving quality standards and adhere to the principles of quality assurance in every aspect of the work. Through our joint efforts, we will be able to build an educational institution distinguished by distinction and recognition at the national and international levels.

Ass. Prof. Dr. Jamal fadehil Tawfeq- Riyam Husam Adanan- Areej Ali Najah- Dalia Husham Ahmed- Roqaya Ali Hussain- Nawf Saad Sultan- May Jamal Ahmed- Zainab Diaa Jwad- Ghufran Sabih Mahdi- Mona Fares Fadel-

The Quality Assurance Department is considered one of the main departments at the university, as the department monitors operations and activities at the university, which ensures the provision of high-quality educational services, especially since the university has implemented the systems (ISO 9001, 14001, 45001, 10001) and obtained international certificates of conformity for these systems. The department’s tasks are summarized Quality management includes the following: 1. Supervising the implementation of the requirements contained in the applicable specifications, including the applied ISO 9001 specification. 2. Controlling the university’s documented information in accordance with its provisions. 3. Ensure the management of internal audit activities to determine the extent to which the system conforms to the requirements of the standard. 4. Preparing periodic management review meetings for the purpose of evaluating the overall performance of the system at the university. 5. Supervising continuous improvement activities derived from performance evaluation results. 6. Managing all activities related to the quality management system.

The Division works to implement the educational quality assurance system in all of the college’s educational, research, and other activities to ensure the provision of high-quality academic programs and achieving excellence in this field. This division contains a laboratory accreditation unit. The division carries out the following tasks: Working to achieve the university’s mission and strategic goals by ensuring the quality of the educational, research and community process in the college. Working to reconcile the various activities, programs and projects that aim to develop the educational process. Spreading a culture of quality and ensuring accreditation among faculty members, their assistants, members of the administrative staff, workers, and university students. Applying accreditation and quality control standards at the college level, its departments, and its administrative units. Gaining society’s trust in graduates in accordance with international standards that society is satisfied with for the quality of performance and diversity of information. Strengthening the relationship between the university and the community to develop and improve the services provided by the college. Cooperating and strengthening the relationship with local, regional and international quality assurance and accreditation institutions.

It is the division responsible for improving the state of laboratories in scientific, research and medical institutions, so that they are within high and international standards and specifications. Ensuring the quality of laboratories will benefit institutions, and this institution or university will be among the ranks of advanced universities, as it will work to perfect the work of laboratories in order to conduct accurate scientific, engineering, and medical measurements and examinations that are accredited by all international institutions, and in order to provide the best in the field of scientific research and advanced scientific studies. The tasks of the laboratory accreditation division are: monitoring and auditing laboratory specifications with the requirements of approved standard specifications. Determine the technical specifications for devices and equipment, encode them, and document their data in coordination by laboratory officials with laboratories at the university and other universities. Follow up on the implementation of calibration programs for devices and equipment with the relevant authorities. Coordinating to open programmed courses to train laboratory workers. Coordinating with the laboratory accreditation department in the ministry of higher education and scientific research to improve and develop the performance of laboratories to achieve laboratory accreditation by one of the specialized authorities. Take what is necessary to activate the procedures and requirements determined by the laboratory accreditation team in the field.

It is one of the basic divisions in the department of quality assurance and university performance evaluation, and its main tasks include: distributing the evaluation files received from the ministry of higher education and scientific research (the evaluation file for university performance, the evaluation file for the performance of colleges, the file for evaluating the performance of senior university leaders, the file for evaluating the performance of faculty members, the file for evaluating the performance of employees, ... ) to colleges, centers, departments at the university, and follow up on ensuring accurate information is obtained and consolidated. Completing performance evaluation files (senior leaders, teachers, employees) in all university Colleges. Circulating books received from the ministry of education and scientific research / scientific supervision and evaluation agency to colleges. Follow up on the procedures for evaluating the performance and withdrawing the final reports for approval by the university president. Updating databases of university employee performance evaluation grades.

The department seeks to occupy a leading position and a solid and distinguished center in the field of quality and academic and institutional accreditation to promote a culture of quality and educational and research excellence, and to achieve continuous communication with faculty members, students and the local community to ensure continuous improvement and achieve leadership in the field of higher education through the application of best practices and international standards in the provision of academic programs.

We are committed to transparency, accountability and continuous improvement, and we seek to promote a culture of quality and excellence throughout the university and in continuous interaction with various groups of the university community and the local community through a commitment to continuous development and quality to improve the efficiency of the performance of Al-Farahidi University in line with the university's mission and stated goals through the use of the latest models and practices and follow-up implementation to achieve its goals in teaching, learning, scientific research, community service, upgrading the level of efficiency and competitiveness of it and its educational outputs, And prepare for international academic accreditation, as well as gain the confidence of the community, faculty members, employees and students in the educational, research and community services provided by the college.

I. Spreading the culture of quality through the establishment of courses and seminars periodically within the faculties and departments of the university to ensure that it achieves a competitive advantage at the level of quality assurance and its applications to serve the community. II. Conducting field studies and research and holding conferences, seminars, meetings and workshops in the field of quality and academic accreditation and for the process of continuous improvement. III. Providing consultations to colleges and technical support to university centers in selecting and adopting specialized accreditation standards as an essential step in obtaining program accreditation. IV. Ensure continuous improvement in the process of monitoring and evaluating the performance of the university formations. V. Establishing a library to index information and data on quality and accreditation systems for regional and international educational institutions. VI. Follow up the commitment of colleges and university departments to quality standards and submit reports to the quality council at the university. VII. Collect and analyze data and information related to the performance of university programs and services for informed decision-making and continuous improvement by developing effective mechanisms to collect and respond to students' feedback in an immediate and appropriate manner to meet their needs and enhance their educational experience.

I. Quality: We believe in the importance of quality in all aspects of academic and administrative work, and strive to achieve the highest levels of quality in everything we offer. II. Transparency: We believe in the importance of transparency in our dealings and decision-making, and we seek to provide information and data in a transparent and understandable manner to all stakeholders. III. Excellence: We strive to achieve excellence in all aspects of our work, and we strive to apply best practices and international standards. IV. Respect and diversity: We value diversity and respect individual differences, and we work to encourage a functional learning environment that respects and values all members of the university community. V. Innovation and Development: We seek to encourage innovation and continuous development in all our activities, and we seek to adopt modern technologies and innovative methods to improve the quality of our services. VI. Responsibility: We take responsibility for achieving our goals and applying our values in every action and decision we make, and we strive to achieve excellence in a responsible and sustainable manner. These values reflect the department's commitment to achieving its mission and vision, directing its behavior and making decisions towards achieving its goals in a distinct and responsible manner.